Privacy Policy
How we collect, use, and protect the information you share with Smyrna Village — explained in plain language.
Smyrna Village is a family-owned, state-licensed memory care community serving Smyrna, Georgia. This policy explains what information we collect through our website (smyrnavillage.com), why we collect it, and the choices you have. We keep it as simple and transparent as the care we provide.
Overview
When you visit our website, contact us, or request a tour, you may share personal information with us. We use that information only to respond to you, provide our services, and improve your experience. We never sell your personal information, and we treat it with the same respect and confidentiality we extend to our residents and their families.
Information We Collect
We collect information you provide directly and a limited amount of technical data automatically:
- Information you give us — your name, email, phone number, and any details you include when you fill out a tour request or contact form, schedule an appointment, or message us.
- Automatic technical data — your IP address, browser type, device, and pages viewed, gathered to keep the site secure and understand how it's used.
- Media & uploads — if you send us images, please avoid files with embedded location data (EXIF GPS), as that data can be extracted from images.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and follow up on tour or care requests
- Schedule and confirm appointments and visits
- Provide, maintain, and improve our website and services
- Protect the security and integrity of our site
- Comply with legal, administrative, and safety obligations
Text Messaging & Mobile Data
If you opt in to receive text messages from us, we use your mobile number solely to communicate with you about your inquiry, tour, or care.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.
Embedded Content From Other Websites
Pages on this site may include embedded content, such as videos or maps. Embedded content from other websites behaves exactly as if you had visited that other website. These third parties may collect data about you, use cookies, and monitor your interaction with that content — subject to their own privacy policies.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to maintain our records, and to meet legal or administrative requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Rights & Choices
You may contact us at any time to:
- Request a copy of the personal information we hold about you
- Ask us to correct or update your information
- Request that we delete your information, except where we're required to keep it for legal, administrative, or security reasons
- Opt out of text messages by replying STOP, or unsubscribe from emails using the link provided
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission over the internet is completely secure, we work diligently to keep the information you share with us safe.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll revise the “last updated” date at the top of this page. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, we'd be glad to help.